My Triage Checklist® Call Center Version

Looking to turn your current system into a clinical call center?

The myTriageChecklist – Call Center Version allows you to easily add triage protocols without buying a whole new system. With this module, you can provide your patients with quality care advice while improving call time averages. This module will convert an EMR into a clinical triage call center platform for 24/7 usage. This software includes additional triage protocols to cover patients whether the office is open or closed.

How it Works:

1. Patient calls, the nurse enters symptom “keywords” to quickly access the correct protocol.
2. The nurse uses a protocol checklist to ask all the right questions and direct the patient to appropriate level of care.
3. As the nurse handles the call, the telephone triage system documents all the details. It’s that easy.

The Protocols: Includes over 650 adult and pediatric gold-standard Schmitt-Thompson protocols and is updated annually.

To learn more about our nurse triage software for call centers click here.