What is the True Cost of Inaccurate Medical Messages?

MedMessage Assist™ helps your operators relay more accurate medical messages and improve medical service requests.

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How It Works

  • Patient calls and talks to an agent
  • As agents handle the call, they are alerted to check off additional questions as necessary

Key Features

  • AI automatically detects the messages
  • No need for additional training

Special Features

  • Minimum increase in call time
  • Integrates directly with your system
  • Affordable

Elevate your patient care with MedMessage Assist™! These are real cases in which MedMessage Assist prompted phone operators to ask patients additional questions, unveiling critical symptoms and ensuring accurate medical messages. See the impact on initial complaints, insights gained, and positive outcomes.

MedMessage Assist™ Examples

Initial Entry by the Operator

Additional Information Added by MedMessage Assist

Patient Disposition by
Triage Nurse

Back and stomach pain

Patient is pregnant, with No urination for 8+ hours

Go to Labor and Delivery Now

Pain in leg and hip

Chest pain

Call EMS 911 Now

Prescription refill for vertigo

Possible weakness or numbness of the arm, leg or face

Call EMS 911 Now