What is the True Cost of Inaccurate Medical Messages?
MedMessage Assist™ helps your operators relay more accurate medical messages and improve medical service requests.
START HERE
How It Works
- Patient calls and talks to an agent
- As agents handle the call, they are alerted to check off additional questions as necessary
Key Features
- AI automatically detects the messages
- No need for additional training
Special Features
- Minimum increase in call time
- Integrates directly with your system
- Affordable
Elevate your patient care with MedMessage Assist®! These are real cases in which MedMessage Assist® prompted phone operators to ask patients additional questions, unveiling critical symptoms and ensuring accurate medical messages. See the impact on initial complaints, insights gained, and positive outcomes.
MedMessage Assist® Examples
Initial Entry by the Operator
Additional Information Added by MedMessage Assist®
Patient Disposition by
Triage Nurse
Back and stomach pain
Patient is pregnant, with No urination for 8+ hours
Go to Labor and Delivery Now
Pain in leg and hip
Chest pain
Call EMS 911 Now
Prescription refill for vertigo
Possible weakness or numbness of the arm, leg or face
Call EMS 911 Now