RPM’s One Problem: Not Enough Nurses
Remote Patient Monitoring (RPM) can be one of the most effective programs you can implement to manage the care of your patients suffering from a chronic disease. Wearable devices track…
Foundational Tips for Telephone Triage Nurses
Telephone nurse triage is a system that requires the work of dedicated nurses who can think on their feet in order to quickly and accurately direct callers to take the…
Difficult Calls: A Triage Nurse’s Guide to a Positive Call Experience
When people have health concerns, particularly when practices are closed, they may seek care from an emergency room (ER) because they are not sure about the severity of their own…
Triage Nurse Case Study: Protocol and Disposition for a Crying Newborn
As most people know, a nurse triage line is an important resource to help parents navigate early childhood. Still, it is sometimes difficult for parents to understand when calling a…
