Licensed RN staffing a 24/7 nurse triage line at a modern clinical call center workstation

24/7 Nurse Triage Line: RN Coverage That Protects Patients

Rural health transformation program hospitals administrators and nurses collaborating outside a critical-access hospital at golden hour

Rural Health Transformation Program Hospitals (RHTP): Where are the Funds?

Nurse and front-desk coordinator reviewing organized patient call routing on tablets in a bright medical office.

Phone Triage Software: How Automated Calls get Sorted

Registered nurse in scrubs using a telephone headset to conduct a patient triage call at a clinical desk.

Triage Nurse Meaning: Clinical Judgment in Practice

Parent making an after-hours medical call at night while child rests safely at home.

After Hours Medical Answering Service: RN Triage Guide

What Nurse Triage Software Actually Does Image of Nurse Using Software

What Nurse Triage Software Actually Does (and Why the Old Model Can’t Keep Up)

Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

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