Security & Trust at TriageLogic
Protecting Your Patients. Securing Your Operations. Earning Your Confidence.
At TriageLogic, security and trust aren’t afterthoughts—they’re foundational to everything we do. As a physician-led company, we understand the critical responsibility of safeguarding patient health information while delivering reliable clinical support. That’s why we’ve implemented rigorous controls, infrastructure protocols, and continuous oversight to ensure that our systems, software, and people uphold the highest standards of security and compliance.
SOC 2® Type II Attestation
TriageLogic’s nurse triage software has undergone a third-party audit and achieved SOC 2® Type II attestation, verifying that our systems meet the Trust Services Criteria for security, availability, and confidentiality. This attestation reflects more than just best practices—it confirms that our infrastructure and processes are trusted, tested, and secure over time.
Unlike other triage vendors that may not pursue formal audits, our SOC 2® attestation shows a sustained, measurable commitment to protecting your organization and patient data.
HIPAA-Compliant by Design
All of TriageLogic’s services, from our nurse triage call center to software products and Remote Patient Management (RPM) solutions, are designed with full HIPAA compliance in mind. Our internal safeguards include role-based access, encrypted communications, robust audit trails, and active monitoring to prevent unauthorized access and ensure continuity of care.
Our Trust Center
We believe in transparency. That’s why we maintain an up-to-date Trust Center where you can find detailed documentation, platform uptime, and security-related policies. Whether you’re a compliance officer, IT lead, or clinical decision-maker, the Trust Center is your one-stop resource for understanding how we protect your data.
Why It Matters to You