Effective Communication Strategies for Nurse Triage
Without the benefit of visual cues or in-person assessments, triage nurses must rely on the best communication strategies available when speaking with patient callers. When performed properly, telephone nurse triage can: Improve patient understanding and adherence to care recommendations. Alleviate patient anxiety and build trust. Lead to quicker, more accurate triage dispositions. Enhance patient satisfaction and retention. In this article, we explore the most effective
How Technology Is Shaping the Future of Medical Answering Services
Are your medical answering services having a difficult time keeping up with patient requests? High call volumes, complex triage needs, compliance concerns, and limited technology can all contribute to delayed care. Thanks to advancements in artificial and augmented intelligence, the future of medical answering offers far greater accuracy and accountability. This all starts with our intuitive, self-guiding module called MedMessage Assist™ (MMA), which has demonstrated
Why Remote Patient Monitoring Is Essential for Modern Health Care
One of the most significant developments in recent years has been the rise of remote patient monitoring (RPM). This innovative technology allows clinicians to review patients’ vitals in real time, regardless of their location. While RPM is particularly helpful for those who need home-based care, it offers numerous benefits for both patients and providers. Companies like TriageLogic are at the forefront of this revolution, offering
The Future of Triage Software in Health Care
The concept of nurse triage has evolved quite a bit since the term was originally coined. Today, it’s used to refer to the prioritization of patient care by nurses in general practices, urgent cares, and emergency rooms, where they use advanced triage software to streamline symptom documentation and enhance care efficacy. Let’s explore this evolution further: from the changes nurse triage has undergone, to the
The Benefits of Nurse Triage for Rural Health Care
Do you have patients in rural communities who struggle with access to care? By leveraging telephone nurse triage, your practice can give them professional advice and support that can guide their decisions on when to seek medical treatment. Let’s explore how triage nurses can overcome the typical challenges of rural health care. https://youtu.be/NeFujNbfpA4 Addressing Limited Access in Rural Health Care A large percentage of rural
Press Release: TriageLogic Launches History Assist to Revolutionize Nurse Triage Through Advanced Clinical Documentation
TriageLogic is proud to announce the launch of History Assist, a solution designed to enhance nurse triage accuracy and efficiency. This patent-pending module helps nurses gather thorough patient histories in a structured format that physicians can easily read and evaluate for stronger continuity of care and improved diagnoses. It also ensures that nurses do not miss any crucial information required to properly evaluate each patient.
Nurse Triage On Call: A Simple Telehealth Solution for Managing Patient Needs
Have you noticed how challenging it is to manage patient calls, particularly after hours? Patients may experience symptoms that require immediate attention, but not necessarily visits to the emergency room. TriageLogic’s Nurse Triage On Call offers a simple telehealth solution that lets practices engage with patients and consolidate their resources at the same time. What Makes Nurse Triage On Call a Simple Telehealth Solution? https://youtu.be/disvCcYumvg
Doctors Today Are Struggling With Patient Retention: Easy Steps to Keep Patients Engaged With Telehealth Nurse Triage
Doctors and practice managers looking to strengthen patient loyalty and build a thriving practice are finding a shift in patient expectations and, as a result, patient retention. This article reviews some of the common problems with patient retention, and how telehealth nurse triage can overcome them to provide an exceptional patient experience. Not only will these solutions improve patient satisfaction, but it will also help
Essential Nurse Triage Advice for Pediatric Patients During the Summer
Do you have pediatric patients whose parents need help identifying what summertime illnesses their children are experiencing? This article explores heat-related ailments that tend to affect children while outdoors, along with the common — and not so common – symptoms your triage nurses should know about when advising parents. https://youtu.be/w4loYOkjpVs Common Heat-Related Ailments An average child can be vulnerable to the heat because of a
Optimize Patient Care Using RPM and Nurse Triage
As a doctor, you have two priorities to balance: ensuring quality care for your patients, and maximizing revenue for your practice. If those seem like contradictory goals, they don’t have to be. This article discusses solutions to help your team optimize patient care while increasing your revenue. Here are four ways you can use nurse triage and remote patient monitoring (RPM) to achieve them. https://youtu.be/LJOX-6SSaLI
Avoid Delays in Care and Improve Health Outcomes With Nurse Triage Protocols
Are you concerned that too many of your patients are delaying their own care? It could be because they don’t really know how severe their symptoms are. A dedicated nurse triage phone line, manned by RNs who use gold-standard nurse triage protocols, could be the solution you need. Not only does this service lead to improved health outcomes, but it also saves patients (and your
Nurse Triage Companies: Why You Need One, and How to Evaluate Them
Does your team have a difficult time keeping up with patient phone calls and addressing patient symptoms after normal office hours? Telephone nurse triage offers a holistic solution to get patients to the appropriate care and reduce your practice’s liability. Let’s review what this service is, and how you can evaluate nurse triage companies to learn which one is right for you. What Is a