Key Features to Look for in Outsourced Nurse Triage Support
Nurse triage has become a strategic solution that healthcare providers can use to offer reliable medical guidance, both during and after traditional office hours. If your practice is unable to maintain this service in-house, we highly recommend outsourced nurse triage support. Understanding its key features and benefits will help you make an informed choice as to which triage provider will enhance your patient satisfaction, operational
Health Trends in November: Balancing Wellness Through the Holiday Season
November marks the start of the holiday season, when family gatherings, food choices, disease management, and other health trends can affect our minds and bodies. Yet this time of year also brings unique opportunities for addressing these concerns and prioritizing well-being. Here are the most common ones to keep in mind. https://youtu.be/IIdZaZlzEA4 1. Health Trends: Respiratory Illness Prevention With colder weather and increased indoor gatherings,
How the Right Medical Answering Services Can Help Your Practice Reduce Wait Times
Healthcare providers like yours depend on efficient medical answering services. But have you seen instances where your nonclinical operators find it difficult to manage high call volumes, or to document all patient needs accurately for your nurses to triage? Incomplete symptom data and excessive wait times for nurse callbacks can affect patient trust, quality of care, and health outcomes. When not addressed, these issues can
The Benefits of Remote Patient Monitoring in Chronic Disease Management
Traditionally, chronic disease management involves scheduled patient visits and in-person checkups. Yet complications can often develop unnoticed in-between these appointments that can affect patient well-being and health care. Remote patient monitoring (RPM) is a powerful tool that your practice can use to solve this problem, especially when coupled with your call center. It allows for the continuous monitoring of patient vitals using wearable devices, and
How Cloud Technology Affects Triage Software: 4 Key Benefits
Part of delivering more efficient care starts by guiding patients to the appropriate providers. Triage nurses are often your best resource for doing this, especially when they’re equipped with powerful software. It’s also worth noting how cloud technology affects triage software in terms of its functionality, accessibility, and scalability, and why these elements are so critical in modern healthcare. Here are the four key benefits
The Role of Nurse Triage in Modern Healthcare
The practice of nurse triage has been around for a while, but what does it mean for patient engagement in our current time? Thanks to advancements in telehealth, nurse triage in modern healthcare means a digital system of RNs who can help your patients whenever they have a need or question about their health. Let’s explore how nurse triage can benefit any medical practice, as
Reduce EHR Errors: TriageLogic’s MedMessage Assist™ Ensures 99% Accuracy on Patient Calls
Is your staff overwhelmed by having to constantly fix EHR errors? Electronic health records were originally meant to avoid mistakes in patient documentation, but studies indicate that they are far from foolproof. TechTarget highlights how “researchers found that one in five patients found an error in their medical records.” They also note how EHR design could be partly to blame, as separate data indicated that
Maximize Your Practice ROI With TriageLogic’s Triage Software
Is your medical practice actively looking for tools that can streamline your operations, improve patient care, and deliver a significant return on investment? Our flagship triage software, myTriageChecklist (MTC), is an ideal solution that achieves all three. By leveraging advanced technology, MTC helps healthcare providers like you build on established workflows, reduce unnecessary costs, and substantially improve patient engagement over the phone. Here are six
Why TriageLogic Offers the Best Nurse Triage Service for Your Practice
Do you find it difficult to manage patient call volume with your current level of staff? Practices that experience this often turn to outsourced nurse triage for assistance. Among the ones currently on the market, TriageLogic’s Nurse Triage On Call (NTOC) stands out as the best nurse triage service for medical practices. Here’s how it can benefit your operations and care. https://youtu.be/n6j-OxpKoxE Comprehensive 24/7 Coverage
Collaboration With Healthcare Teams Starts With Medical Answering Services
Healthcare teams must be able to collaborate well if they want to provide high-quality care. This extends beyond doctors and nurses in a clinical setting — it’s also about administrative staff, medical answering services, and triage teams that handle initial patient calls. These first points of contact are pivotal in determining what types of care patients should seek. Of these, medical answering services tend to
The Importance of Continuous Education for Remote Patient Monitoring
Thanks to remote patient monitoring (RPM), clinicians can monitor patients’ health data in real time, no matter where they’re located. This technology offers numerous benefits, from the early detection of health issues, to reduced hospital admissions and enhanced care. However, if your practice wants to truly experience all that this technology has to offer, your staff members need to receive periodic training. Here are the
10 Best Practices for Implementing Triage Software at Your Practice
Implementing triage software is critical if you want to give your patients the best means of understanding the severity of their symptoms outside of your office. If you choose TriageLogic’s flagship software, myTriageChecklist, your nurses will have access to the latest triage protocols, and have the ability to share all of their patient interactions directly with you and your care team. Here are the best
