Read more about the article The 5 levels of Telephone Nurse Triage
Stressed Asian Senior woman talking and consulting with Female Doctor about her symptoms from Coronavirus via internet and wireless technology. Rear view of old female making video call from home with physician via digital tablet during quarantine.

The 5 levels of Telephone Nurse Triage

When a telephone triage nurse evaluates a patient, she has to properly evaluate the severity of the symptoms presented to determine the correct disposition. TriageLogic nurses use Schmitt-Thompson protocols to…

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Read more about the article Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

We studied data from 230,000 telephone calls from our nurse triage call center from January- October 2020. Nurses ensured that all callers received standardized, high-quality care by using guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call we collected information about the patient’s demographics, the triage protocol used by the nurse, and the patient’s disposition. Patients were also asked whether or not they were planning to go to the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that ended up in the ER and their demographics.

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Read more about the article Nurse Triage Explains COVID-19 Vaccine Protocols

Nurse Triage Explains COVID-19 Vaccine Protocols

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

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Read more about the article How Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations

How Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations

The COVID-19 pandemic has encouraged healthcare organizations and physicians to adopt remote healthcare more readily -- from telehealth visits to remote patient monitoring (RPM). The need to care for patients…

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Read more about the article Mental Health and Nurse Triage Calls During COVID-19

Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we've collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

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Read more about the article Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

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Read more about the article Patient Calls to Nurse Triage During COVID-19

Patient Calls to Nurse Triage During COVID-19

The COVID-19 pandemic has increased telemedicine visits as patients and doctors try to stop the spread of infection. The CDC reports that telemedicine visits increased by more than 50% during the first months of the pandemic. Triage nurses can work closely with doctors to provide a safe and effective way to direct patients to the appropriate level of care and help save lives.

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Read more about the article TriageLogic® Announces Release of Comprehensive Data on Remote Nurse Triage Calls and Patients During the COVID-19 Pandemic

TriageLogic® Announces Release of Comprehensive Data on Remote Nurse Triage Calls and Patients During the COVID-19 Pandemic

TriageLogic has collected data from nurse triage call centers and studied how patient behavior and use of telephone nurse triage services may have been affected by the COVID-19 pandemic.

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Read more about the article Can Telephone Nurse Triage Cut Down on Unnecessary ER Visits During COVID-19?

Can Telephone Nurse Triage Cut Down on Unnecessary ER Visits During COVID-19?

Nurse triage can save money by reducing the need for unnecessary ER visits, which are costly in terms of resources and money. Each ER visit costs about $2000. Unnecessary ER visits also increase strain on healthcare systems, especially during the COVID-19 pandemic when hospitals are already overburdened.

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Read more about the article Does Telephone Nurse Triage Save Lives during COVID-19? A Look at COVID-19 Data from our Nurse Triage Medical Call Center

Does Telephone Nurse Triage Save Lives during COVID-19? A Look at COVID-19 Data from our Nurse Triage Medical Call Center

Nurse triage has the potential to save patient lives. Patients often don’t know what symptoms may be signs of serious medical problems. Using a set of standardized protocols, telephone triage nurses assess patient symptoms and determine which ones are most serious and may need immediate medical attention.

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