Why Call Center Managers Need a Smarter Solution If you manage a healthcare call center, you’re familiar with the pressure: phones ringing off the hook,
Why Patient Outcomes Matter More Than Ever Patient outcomes are the measure of success for hospitals, medical practices, and healthcare systems. Better outcomes mean healthier
Did you know that August is National Wellness Month? Supporting wellness is about self-care, stress management, and healthy routines for better quality of life. While
Implementing triage software can transform how your medical facility handles patient communication and care — but only if your team is properly supported. While some
Hospitals are increasingly turning to remote patient monitoring (RPM) to improve chronic care, reduce readmissions, and manage patient needs more effectively. Yet one of the
June is Men’s Health Awareness Month, and an excellent time to encourage men to take charge of their own physical and mental well-being. Despite numerous
One area where you can maximize practice ROI is the same as where patient symptoms often go unreported — during medical message intake. Here’s why:
Telehealth has transformed how many patients now access care, offering convenience and flexibility that traditional appointments may lack. But there’s one question that tends to
National Nurses Week is almost here! Held annually from May 6 to 12, this period recognizes the invaluable contributions of these caregivers. It also concludes
Chronic disease is the leading cause of death in the United States. Do your triage nurses have the best tools for helping your patients manage
