Best Practices for Managing High Call Volumes in Triage
If you’re a hospital administrator or a doctor’s office manager, you already know how chaotic high call volumes can get — especially for your nurse
If you’re a hospital administrator or a doctor’s office manager, you already know how chaotic high call volumes can get — especially for your nurse
Healthcare is still one of the top industries to suffer from data breaches, and hospitals need better ways to protect patient health information. While this
Remote patient monitoring (RPM) has become a critical tool for managing chronic care, reducing hospital readmissions, and improving overall patient wellness. Plus, due to the
Regardless of who answers the phones when your patients call, it matters how well those interactions are documented — not just for getting patients to
June is Men’s Health Awareness Month, and an excellent time to encourage men to take charge of their own physical and mental well-being. Despite numerous
Patient safety is a top concern for providers, but they aren’t always available when patients need them. How often do you find that patients experience
One area where you can maximize practice ROI is the same as where patient symptoms often go unreported — during medical message intake. Here’s why:
Telehealth has transformed how many patients now access care, offering convenience and flexibility that traditional appointments may lack. But there’s one question that tends to
National Nurses Week is almost here! Held annually from May 6 to 12, this period recognizes the invaluable contributions of these caregivers. It also concludes
How many of your patients don’t follow their treatment plans? If it’s reflective of the industry, it could be as high as 40-50%, including those
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