Why Blood Cancer Awareness Matters Blood cancer awareness is especially important because its symptoms are often subtle. Fatigue, frequent infections, unexplained bruising, or night sweats
Why Remote Patient Monitoring Matters Today Managing high call volumes, complex patient needs, and limited resources is a constant balancing act for healthcare call centers.
The Role of AI in Nurse Triage From predictive analytics to automated intake, tools leveraging artificial intelligence (AI) are becoming part of how hospitals and
Why Call Center Managers Need a Smarter Solution If you manage a healthcare call center, you’re familiar with the pressure: phones ringing off the hook,
Why Patient Outcomes Matter More Than Ever Patient outcomes are the measure of success for hospitals, medical practices, and healthcare systems. Better outcomes mean healthier
Did you know that August is National Wellness Month? Supporting wellness is about self-care, stress management, and healthy routines for better quality of life. While
Implementing triage software can transform how your medical facility handles patient communication and care — but only if your team is properly supported. While some
Healthcare professionals face increasing pressure to deliver timely, efficient, and accurate responses to patient inquiries — even after hours. In many ways, artificial intelligence (AI)
In early 2025, a leading pediatric health system in Virginia took a bold step toward modernizing patient access — one that’s already reshaping their operations
When hospitals and doctor offices think about improving continuity of care, they often run into a major hurdle with limitations on data-sharing. Interoperability challenges in
