Initial Patient Messages: What’s Missing That You Don’t Know About?

Healthcare organizations depend on efficient, reliable communication, especially when it comes to taking initial patient messages. These are often the first points of contact that patients have to express their…

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How Nurse Triage Can Help Parents Understand and Manage Pediatric Breath-Holding

Pediatric breath-holding is a phenomenon that both perplexes and concerns parents and caregivers. Like the name implies, it’s when children hold their breath for a brief period of time, sometimes…

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Read more about the article What Are Blue Bloaters and Pink Puffers, and How Can Nurse Triage Address Them?
Lungs issues medical concept. Photo of female doctor, empty space.

What Are Blue Bloaters and Pink Puffers, and How Can Nurse Triage Address Them?

Blue bloaters and pink puffers are two terms that were adopted back in the 1950s to describe two phenotypes (observable symptoms) of patients suffering from chronic obstructive pulmonary disease (COPD).…

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Better Ways for Your Practice to Manage Patient Phone Calls This Winter

It’s no secret that when temperatures drop, medical offices experience a surge in patient phone calls — particularly when it comes to the flu, COVID, and respiratory syncytial virus (RSV).…

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Press Release: TriageLogic Announces MedMessage Assist Tool That Protects Doctors’ Offices From Malpractice Liability

When medical providers miss patient phone calls, does that make them liable for poor health outcomes? That’s the argument being made against one Wisconsin doctor facing malpractice complaints after neglecting…

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Guidance for Triage Nurses About Bed-Wetting Concerns: Navigating Conversations on Nocturnal Enuresis

Bed-wetting, also known as nocturnal enuresis, is a frequent point of discussion in pediatric triage. Triage nurses tend to receive calls that involve caregivers looking for advice and a better…

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