Are Answering Service Operators Asking the Right Questions?
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to
Jacksonville, Fla., August 9, 2021 – Play-it Health, a virtual care management organization, has coupled its Remote Patient Monitoring services with TriageLogic’s telephone nurse support for
There’s no question that telephone triage nurses provide a valuable resource for patients seeking guidance on medical care. But like all areas of healthcare, they
The most recent concern for the U.S. regarding COVID-19 has been the spread of the contagious Delta variant. It first appeared in India in December
When your male patients call your practice to report abdominal pain, it’s important that the responding nurse considers all possible reasons — and obtains all
In this issue of Care News, we cover the three questions medical practices are faced with now that COVID restrictions have loosened; Dr. Ravi Raheja
Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the
The pandemic accelerated the use of telemedicine, and indications are that it’s here to stay. Patients and families have largely embraced it as a convenient
Over the weekend, TriageLogic’s Dr. Ravi Raheja spoke with News Channel 4 about the recent uptick in teen sickness due to COVID-19, addressed parent concerns,
The past year and a half has redefined the healthcare industry. Hospital systems and practices were forced to adapt to a global pandemic while offering