The number one priority for all telehealth and telephone triage nurses is to make sure that patient callers are directed to the appropriate levels of
SOC 2 certification represents the highest degree of excellence in data systems and operations control. Certification comes in two stages: an initial audit of a
Welcome to Care News! In this issue, we highlight TriageLogic’s latest secure texting tool; Charu Raheja’s recent status as an honoree for the Jacksonville Business
In spite of overcoming what has arguably been the worst of the COVID-19 pandemic, the healthcare industry is still overstressed. Nurse availability is of particular
In recent years, we’ve seen an increased demand for transformative care like remote patient monitoring (RPM) and telehealth nurse triage. Conversely, we’ve also seen an
Depression and suicide have been on the rise, up 33% from 1999 to 2017. One way to prevent suicide is by implementing a strong telephone
It’s every triage nurse’s responsibility to get a patient caller to the appropriate care in the appropriate window of time. Nurses taking patient phone calls usually
TriageLogic is proud to announce that its CEO, Charu Raheja, has been named one of the Jacksonville Business Journal’s “Women of Influence 2022.” Below are
As part of the nurse triage process, nurses need to select guided protocols to evaluate patient symptoms and make decisions on their care dispositions. Which
It can be difficult to triage infant health risks over the phone due to the fact that these patients are unable to verbalize why they
