The Case for After Hours Nurse Triage Services While your practice doesn’t need to be open at all hours of the night, it still benefits
How Triage Software Supports Call Centers Do you manage a busy medical call center that deals with nonstop phones, anxious patients, overwhelmed nurses, and providers
Balancing Wellness During the Busy Season We like to remind patients and providers that holiday health is about balance, not perfection. Over the years, we’ve
Why Hospital Administrators Are Prioritizing Secure Communication Evolving digital technology is forcing hospitals and practices to find better ways of protecting their patient data. This
24/7 Patient Support for a 24/7 World Whether it’s a child’s fever late at night or a sudden bout of dizziness early on a Sunday,
Reimagining Patient Communication With Technology Every day, hospitals and medical practices face a familiar challenge — too many calls, too few staff, and not enough
Transforming Care Through Connected Innovation Hospital administrators are often challenged to improve patient outcomes with limited staff and increased demands on care. One of the
Why Call Centers Need Smarter Tools If you manage or oversee a healthcare call center, you’re already familiar with the pressure that comes with high
Why Ongoing Education Matters Hospital administrators know the pressures of balancing patient safety and operations with the use of limited resources. One of the most
Why Intake Efficiency Matters for Hospitals Hospital administrators know all too well how much pressure there can be to keep front office operations running smoothly
