A decade ago, the after-hours workflow at most practices followed the same script. An answering service logged the message, the on-call physician got paged, and
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Effective evaluation of nurse triage programs is crucial for improving patient care. Learn essential considerations to optimize your triage process today.
Despite advances in digital health tools, communication failures remain one of the most persistent risks in care delivery. These tend to manifest as everyday friction
Hospitals are rethinking where care happens—and that’s changing everything about how patients get help. A growing number of health systems across the U.S. are launching
AI Psychiatric Triage Raises Concerns A recent report highlights concerns about the application of AI to address the psychiatric needs of patient callers, and that
By Charu Raheja, PhD, Cofounder and CEO of TriageLogic Most discussions about rural health care focus on funding. Yet in practice, rural health transformation succeeds
When Charu Raheja sat down with Joy Purdy on the Discover the Joy podcast, she shared the kind of story that doesn’t often end up
Health Inequities Don’t Start in the Exam Room When people talk about health inequities in America, the conversation usually centers on clinical care: access to
Many emergency departments in the U.S. experience high patient volumes and overcrowding. While seasonal spikes for illnesses like the flu tend to get the most
