What Nurse Triage Software Actually Does Image of Nurse Using Software

What Nurse Triage Software Actually Does (and Why the Old Model Can’t Keep Up)

A decade ago, the after-hours workflow at most practices followed the same script. An answering service logged the message, the on-call physician got paged, and a callback happened whenever time allowed. That model held together when call volumes were predictable and clinical staff were plentiful. Neither condition holds today. The U.S. Chamber of Commerce projects that 42 out of 50 states will face nursing shortages

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