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Read more about the article Are Answering Service Operators Asking the Right Questions?

Are Answering Service Operators Asking the Right Questions?

  • Post author:TriageLogic
  • Post published:August 17, 2021
  • Post category:Clinical Call Center/Nurse Triage/Tips for Healthcare Organizations

When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to ask questions regarding the reason…

Continue ReadingAre Answering Service Operators Asking the Right Questions?

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