Illustrated concept of a medical answering service with nonclinical operators answering patient calls from laptop workstations.

Leveraging AI for Better Medical Answering Service Performance

A block with a blue medical cross and shield is set on a keyboard, representing data security in remote patient monitoring.

Addressing Data Security in Remote Patient Monitoring

Front facade of CHKD hospital.

CHKD Reduces Medical Message Intake Burden by 60% With TriageLogic

A medical record filing system is superimposed over a doctor working on their laptop.

Overcoming Interoperability Challenges in Healthcare With Triage Software and EHR Integration

Two people apply sunscreen on their arms while sitting on a beach towel.

What to Remind Your Patients About UV Awareness This Summer

Headshot of a nurse answering a patient call using a landline phone.

Best Practices for Managing High Call Volumes in Triage

Three telephone triage nurses finding the appropriate level of care for their patients

What Are Triage Levels?

June 9, 2020 No Comments

Triage levels indicate the appropriate level of care for each patient depending on the symptoms they are experiencing and their medical history. Determining the appropriate triage level in a quick, effective manor is critical for patient safety, peace of mind, and cost-effective care.

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