A tired physician sits at their desk and rests their head in their hands, illustrating challenges in medical call center workflow management.

Stop the Late-Night Provider Pages: Medical Call Center Workflow Management With 24/7 Nurse Triage

Split-screen headshots of two women during a recording for the REfresh podcast, framed by a blurred microphone and warm studio lights.

Resilience, Leadership, and Nurse Triage: Dr. Charu Raheja’s Story on REfresh

Panic attack vs heart problem symptoms represented by a woman holding her hands to her chest and experiencing heavy discomfort while sitting on a couch at home.

Is This Anxiety or Something More? Understanding Panic Attack vs. Heart Problem Symptoms

An abstract design of a hand holding a smartphone in black and white, with blue medical icons and an EKG line. These objects represent secure text intake and PHI protection in healthcare message workflows.

Reduce PHI Exposure in Medical Message Intake by Using Secure Text and Dynamic Forms

A nurse reviews triage software documentation on her workstation computer.

Protect Patient Data and Reduce Liability: Why Triage Software Documentation Matters

A healthcare professional in blue scrubs using a laptop with digital overlays illustrates data-driven nurse triage, featuring patient icons, medical charts, and analytical graphs.

Why Data-Driven Nurse Triage Delivers More Consistent Care Than Internal Coverage

TriageLogic’s Medical Director, Dr. Ravi Raheja Talks About Measles Outbreak on College Campuses and the New Schmitt and Thompson Protocols Available

New protocols have been released by Dr. Bart Schmitt and Dr. David Thompson for telephone triage nurses specifically for patients that have been diagnosed or have suspected measles or have been exposed to measles. The two new protocols cover scenarios where patients have been diagnosed or have suspected measles or have been exposed to measles.

The guidelines provide telephone triage nurses with a consistent and methodological approach to callers who have questions.

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