Registered nurse using an automated patient call system at a clinical call center workstation during an after-hours triage shift

Patients and Clinicians Agree on Urgency Less Than Half the Time

Registered nurse on a headset at a triage call center workstation illustrating what is triage in nursing

What Is Triage in Nursing and Why a Registered Nurse on the Phone Can Change Everything

Emergency department triage nurse reviewing patient acuity data at a workstation, illustrating the five levels of triage in practice

Levels of Triage: Match Acuity to the Right Care Pathway Every Time

Registered nurse at a triage call center workstation reviewing patient information on dual monitors while speaking via headset.

Nurse Triage Cost: What You’ll Actually Pay and Where the Savings Hide

Triage Logic on Buzzworthy Businesses Podcast, featuring Charu Raheja of TriageLogic (YouTube)

Podcast: TriageLogic CEO Charu Raheja on Building a Nurse Triage Line

Medical office receptionist using a medical office answering service to manage structured patient message intake at a modern front desk.

Medical Office Answering Service: When Patient Message Intake Becomes a Hidden Cost

The Top Excuses Men Often Make To Avoid Going To The Doctor And Why Telephone Triage Nurses Can Help

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

Read More »