A sick patient sitting on his couch uses his smartphone to access automated medical answering services.

How Automated Medical Answering Services Improve Patient Care

Remote patient monitoring concept: a patient uses a blood sugar testing device in conjunction with their smartphone.

How Technology Is Shaping the Future of Remote Patient Monitoring

A nurse uses triage software while healthcare icons hover above a laptop keyboard.

Understanding the Basics of Triage Software

A triage nurse engages in continued education by writing information in her notebook and reviewing policies on a laptop.

The Importance of Continuous Education for Nurse Triage Teams

An elderly woman at home uses MedMessage Automate on her smartphone to submit a patient intake request to her provider.

Save 3–7 Minutes Per Patient Intake Request With MedMessage Automate

Blood Cancer Awareness Month is represented by a red ribbon, as well as blood droplet and blood cell icons in front of a map of the world.

Blood Cancer Awareness: How Nurse Triage Supports Patients

The Top Excuses Men Often Make To Avoid Going To The Doctor And Why Telephone Triage Nurses Can Help

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

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