A nurse uses triage software with a headset on to assess patient symptoms and document care in a medical office.

How Nurse Triage Software for Medical Practices Improves Patient Care — and Reduces Daily Stress

A tired physician sits at their desk and rests their head in their hands, illustrating challenges in medical call center workflow management.

Stop the Late-Night Provider Pages: Medical Call Center Workflow Management With 24/7 Nurse Triage

Split-screen headshots of Charu Raheja and Donna Orender during a recording for the REfresh podcast, framed by a blurred microphone and warm studio lights.

Resilience, Leadership, and Nurse Triage: Dr. Charu Raheja’s Story on REfresh

Panic attack vs heart problem symptoms represented by a woman holding her hands to her chest and experiencing heavy discomfort while sitting on a couch at home.

Is This Anxiety or Something More? Understanding Panic Attack vs. Heart Problem Symptoms

An abstract design of a hand holding a smartphone in black and white, with blue medical icons and an EKG line. These objects represent secure text intake and PHI protection in healthcare message workflows.

Reduce PHI Exposure in Medical Message Intake by Using Secure Text and Dynamic Forms

A nurse reviews triage software documentation on her workstation computer.

Protect Patient Data and Reduce Liability: Why Triage Software Documentation Matters

The Top Excuses Men Often Make To Avoid Going To The Doctor And Why Telephone Triage Nurses Can Help

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

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