Headshot of a nurse answering a patient call using a landline phone.

Best Practices for Managing High Call Volumes in Triage

A clinician uses a tablet to check medical intake and secure messages. Icons representing a patient file hover above the tablet.

How Secure Messaging Enhances Medical Answering Services

AI in RPM concept: a humanoid robot uses a blood pressure cuff on a woman's arm.

How AI Could Enhance Remote Patient Monitoring

A nurse uses triage software on a computer.

Why Every Medical Practice Needs Triage Software

Men's Health Awareness Month is represented by a blue ribbon and a stethoscope.

Men’s Health Awareness Month: Key Issues, and How Nurse Triage Can Help

A worried elderly man calls a triage line to talk about his ailing wife's symptoms.

Why Nurse Triage Is Essential for Patient Safety

Customizing Care for Patient Populations with a Nurse Triage System

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

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