Illustration of nurse triage call documentation being saved and integrated into an electronic health record (EHR).

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A teddy bear holding a stethoscope and a red heart symbolizes compassionate nurse-led triage and patient safety.

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A side-by-side image of a nurse recording symptoms during a patient call and a distressed patient calling for help, highlighting the risks of incomplete manual messages.

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A nurse uses triage software with a headset on to assess patient symptoms and document care in a medical office.

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A tired physician sits at their desk and rests their head in their hands, illustrating challenges in medical call center workflow management.

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Split-screen headshots of Charu Raheja and Donna Orender during a recording for the REfresh podcast, framed by a blurred microphone and warm studio lights.

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Triaging Heart Attack

February 26, 2017 No Comments

Triaging Heart Attacks Over the Phone By Marci Lawing, RN BSN For triage nurses, evaluating patients over the phone who may be having a heart

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