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MyTriageChecklist Triage Software Integrates with El Rio Community Health Center
TriageLogic is pleased to announce a successful integration of MyTriageChecklist™ triage software with valued client El Rio Community Health Center, an established and respected non-profit community health center in Tucson, Arizona. El Rio consists of 17 sites providing affordable, high quality, medical and dental care to over 800 people daily.
El Rio was looking to standardize their daytime triage, as well as provide triage coverage with their own nursing staff after hours. Following extensive research and meeting with multiple vendors, El Rio decided TriageLogic was their match. Choosing TriageLogic’s triage software provided El Rio access to the Gold Standard Protocols from Schmitt Thompson while still documenting the triage encounter in their own EMR.
“By providing clients access to updated triage protocols which work with any existing EMR, TriageLogic makes a great add-on for any practice. We also have a standard API that allows for direct integration with EMR systems or other commercial call center platforms such as Salesforce.com” Ravi Raheja, COO and Medical Director
“The gold standard Schmitt-Thompson protocols, coupled with user-friendly navigation, sets MyTriageChecklist triage software apart from the rest. TriageLogic also provides ongoing access to an experienced triage nurse for training and support, which our staff finds to be very helpful,” said El Rio Care Coordination Manager, Annette Chavez RN, MSN.
The protocols provide a standardized approach for triaging patients. With clear guidelines to follow and a simple step-by-step process, each patient receives a thorough assessment. Using the protocols prevents errors and ensures that every patient is treated with the same level of care. Schmitt-Thompson protocols provide coverage for pediatric, adult, and women’s health concerns. An additional benefit of using nurse triage software is the prevention unnecessary E.R. visits.
El Rio continues to be pleased with their choice to use MyTriageChecklist office triage software, and have expanded their call center operations with additional licenses.
About El Rio:
El Rio offers comprehensive, high quality, accessible, compassionate medical, dental care, behavioral health, pharmacy, and radiology services. El Rio serves people from all walks of life. Those with health coverage and those that need a sliding fee scale. Over 800 people per day visit one of El Rio’s 17 sites for medical or dental care. For more information or to become a patient at El Rio visit www.elrio.org.