Triage Articles: How to Improve Patient Care

Triage Articles: How to Improve Patient Care

To successfully manage a call, a telephone triage nurse must listen carefully to the patient, assess the information, prioritize symptoms, and apply the proper protocol. Our library offers extensive information on how to triage patients over the phone.

Many of our nurse triage articles offer insight from medical professionals in the field who have a wealth of experience in how to triage and manage patient phone calls. These experts are aware of the challenges involved with telephone triage. Throughout our articles, they share helpful tips on how to triage patients over the phone.

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