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  • Decrease Medical Liability with Effective Documentation of Patient Calls

    Decrease Medical Liability with Effective Documentation of Patient Calls By Charu Raheja, PhD   Many patient interactions begin with a phone call. Often, physicians and medical professionals provide medical care and instructions to patients over the phone. Unlike office visits, there is often a lack of documentation of the communication between the healthcare provider and

  • What Makes a Good Telephone Triage Nurse

    What Makes a Good Telephone Triage Nurse By Marci Lawing, RN, BSN   Telephone Triage Nurses are a special breed. Evaluating an individual’s symptoms over the phone presents a unique challenge. Think of working in an ER without your sense of vision, smell, or touch. Nurses are taught to use all five senses when triaging

  • Triaging Heart Attack

    Triaging Heart Attacks Over the Phone By Marci Lawing, RN BSN   For triage nurses, evaluating patients over the phone who may be having a heart attack can be challenging. Not all patients show the same symptoms leading to or during a heart attack, sometimes the symptoms of a heart attack can be rather subtle.

  • Improve Nursing Staff Training and Patient Care with myTriageChecklist®

    Improve Nursing Staff Training and Patient Care with myTriageChecklist®   For over six years, hundreds doctors’ offices have relied on TriageLogic’s myTriageChecklist® to determine and document the appropriate level of care when their patients call with symptoms. MyTriageChecklist provides a convenient and reliable, web-based solution for offices looking to increase their quality of patient care.

  • The TriageLogic Learning Center – A wealth of information

    The TriageLogic Learning Center – A wealth of information   Since developing TriageLogic’s Learning Center almost three years ago, it has become a vital tool for many triage nurses. This free resource provides educational material for telephone nurses and features a variety of learning material including videos, articles, research, and links to external sources. The

  • Multnomah County Health Department uses TriageLogic® to Streamline Patient Calls and Save Unnecessary ER visits

    Multnomah County Health Department uses TriageLogic® to Streamline Patient Calls and Save Unnecessary ER visits   Jacksonville, FL. (February 7, 2017) – TriageLogic® announces the implementation of myTriageChecklist® for Multnomah County Health Department. Multnomah County Health Department was searching for a way to improve the consistency of the advice given to patients. MyTriageChecklist has been

  • Learning Center Case Study Lesson 3 : Triage an Adult with Acute Pain and Providing Empathy Over the Phone

    Course 3 – Lesson 3 Case Study : Triage an Adult with Acute Pain and Providing Empathy Over the Phone   The next nurse triage case study is available in TriageLogic’s Learning Center. Throughout Course 3, you will be applying the 10 Critical Steps of a Triage Call, that you learned in Course 2, to

  • TriageLogic® Announces Continuwell ®– An Innovative Nurse-First Model to Improve Telehealth.

    Jacksonville, FL – TriageLogic Management and Consulting, LLC, announces the launch of Continuwell, a new telehealth product for businesses and organizations to decrease employee health care expense and reduce employee sick days. This innovative service is designed to complement and enhance any existing wellness or telemedicine offering already in place, or offer a turnkey solution.

  • TriageLogic Case Study : Breath-Holding Spells

    TriageLogic Case Study : Breath-Holding Spells     A TriageLogic nurse recently answered a call from a very anxious mother of a 2-year-old. This mother told the nurse she was in a department store, getting ready to have family pictures done and her 2-year-old was having a temper tantrum and started crying because she couldn’t have

  • TriageLogic Tips to Keep You Active and Healthy This Winter

    TriageLogic Tips to Keep You Active and Healthy This Winter   We here at TriageLogic know that it can be hard to get motivated to exercise during the winter months. The weather and lack of sunlight keep many of us indoors. But having your patients and staff stay active is important for the mind and