Thank you for subscribing!

[orbit_heading heading_text=”Thank you for subscribing to our blogs and updates. Meanwhile, check out our articles below for more resources on nurse triage and the phone triage industry.” heading_color=”#363636″ sub_heading_color=”#555555″ heading_size=”30px” heading_type=”h3″ heading_font=”tt-orbit-opensans” heading_weight=”tt-heading-light” heading_style=”none” sub_heading_size=”16px” sub_heading_weight=”tt-subheading-light”]
  • This Triage Nurse is a Hero – See How She Saves a Patient’s Life

    This Triage Nurse is a Hero- See How She Saves a Patient’s Life Some of the most important triage calls are the ones where the patient doesn’t think that their symptoms are serious. A patient should never ignore severe symptoms. TriageLogic nurses often take calls from people who are reluctant to call 911 or go

  • Nurse’s Toolbox: Triaging Patients with Celiac Disease

    Nurse’s Toolbox: Triaging Patients with Celiac Disease May is celiac disease awareness month. In these final days of May, we wanted to dedicate this Nurse’s Toolbox to detailing what celiac is, what the symptoms are, how it is diagnosed, and treatment options.  Triaging a patient with known Celiac Disease can be challenging.  It is important

  • Tips for Triage Nurses and Telehealth Professionals with Anxious Callers

    Tips for Triage Nurses and Telehealth Professionals with Anxious Callers  Anxiety is as individual and personalized as pain is.  Any medical professional, for instance a triage nurse, will tell you, “Pain is what the patient says it is.”  Anxiety is similar, as it is hard to determine how an individual will react to situations.  Sometimes,

  • Engaging Patients During a Nurse Triage Call and Developing Trust

    Engaging Patients During a Nurse Triage Call and Developing Trust  The nurse-patient relationship is one that is like no other. On any telehealth call, such as a nurse triage call, two strangers must somehow find a way to communicate and trust each other in a very short period of time. Like other relationships, this one

  • Decrease Medical Liability with Effective Documentation of Patient Calls

    Decrease Medical Liability with Effective Documentation of Patient Calls By Charu Raheja, PhD   Many patient interactions begin with a phone call. Often, physicians and medical professionals provide medical care and instructions to patients over the phone. Unlike office visits, there is often a lack of documentation of the communication between the healthcare provider and

  • What Makes a Good Telephone Triage Nurse

    What Makes a Good Telephone Triage Nurse By Marci Lawing, RN, BSN   Telephone Triage Nurses are a special breed. Evaluating an individual’s symptoms over the phone presents a unique challenge. Think of working in an ER without your sense of vision, smell, or touch. Nurses are taught to use all five senses when triaging

  • Triaging Heart Attack

    Triaging Heart Attacks Over the Phone By Marci Lawing, RN BSN   For triage nurses, evaluating patients over the phone who may be having a heart attack can be challenging. Not all patients show the same symptoms leading to or during a heart attack, sometimes the symptoms of a heart attack can be rather subtle.

  • Improve Nursing Staff Training and Patient Care with myTriageChecklist®

    Improve Nursing Staff Training and Patient Care with myTriageChecklist®   For over six years, hundreds doctors’ offices have relied on TriageLogic’s myTriageChecklist® to determine and document the appropriate level of care when their patients call with symptoms. MyTriageChecklist provides a convenient and reliable, web-based solution for offices looking to increase their quality of patient care.

  • The TriageLogic Learning Center – A wealth of information

    The TriageLogic Learning Center – A wealth of information   Since developing TriageLogic’s Learning Center almost three years ago, it has become a vital tool for many triage nurses. This free resource provides educational material for telephone nurses and features a variety of learning material including videos, articles, research, and links to external sources. The

  • Multnomah County Health Department uses TriageLogic® to Streamline Patient Calls and Save Unnecessary ER visits

    Multnomah County Health Department uses TriageLogic® to Streamline Patient Calls and Save Unnecessary ER visits   Jacksonville, FL. (February 7, 2017) – TriageLogic® announces the implementation of myTriageChecklist® for Multnomah County Health Department. Multnomah County Health Department was searching for a way to improve the consistency of the advice given to patients. MyTriageChecklist has been