CEO Perspective: Raising the Bar in Nurse Triage
Charu G. Raheja, PhD
It is with great pleasure that I write my first letter as the new CEO of TriageLogic! I am very excited about my new position, and am looking forward to some great years ahead, filled with advancing technologies, increased efficiencies, and new partnerships.
TriageLogic™ Implements Nurse Triage On-Call™ Service at Children’s Hospital and Research Center Oakland
TriageLogic was selected by Children’s Hospital and Research Center headquartered in Oakland, CA to provide nurse triage services to their physician practices.
Message from the Medical Director and COO: Keeping a Pulse on Healthcare and Advancing Technology
Ravi K. Raheja, MD
Dr. Ravi Raheja welcomes the new CEO and announces his renewed commitment and focus on improving doctors’ efficiency through advancing health technologies.
TriageLogic Health Call Center In-Progress for URAC Certification
TriageLogic is applying for the Health Call Center accreditation from URAC, a Washington, DC based health care accrediting organization…
Office Solution Software Becomes “myTriageChecklist”
TriageLogic renames its software designed specifically for office use: myTriageChecklist™. This change is part of a larger rebranding effort to emphasize the company’s commitment to providing quality telephone triage products for private offices.
The High Cost of Physician Burnout
Physician burnout is on the rise and the negative effects are taking their toll on more than just the doctors. Successful solutions need to come from physicians and the healthcare system as a whole.
Triage Calls: Handling Difficult Callers
Experienced healthcare providers know how to handle callers in a manner that diffuses caller frustration while keeping everyone from losing their cool. Here are a few tips on how to deal with difficult callers.