Over the past decade, advances in technology have significantly shifted the way we live our lives and do business. The more we adopt new technology, the better we are able to work on our tasks, decrease errors and increase speed.
Health care is no different. According to Manhattan Research, a health care market research firm, devices such as tablet computers and smart phones are being adopted quickly by doctors who use them in the hospital, at their clinics, and at home. Recent reports have found that as many as 80 percent of doctors are now using smart phones, tablets and other mobile devices at work.
Many physicians are using these devices to stay in touch with patients. As physicians, it is natural to want to replace pagers with text messaging on smart phones so we don't need to use multiple devices. Consumers also want to be able to use their smart phones to communicate with physicians. Overall, consumers and doctors benefit by using text, email, and phone apps at work and at home.
However, before implementing new communication modes in healthcare, it is imperative that the technology be developed to comply with HIPAA regulations. Many people aren't aware of the limitations imposed on patient-physician communication due to the sensitivity of the information being transmitted. Health information is personal and confidential, and by law it cannot by transmitted over public phone lines. However, private message transmission is possible within secure networks, and TriageLogic is pleased to announce two new HIPAA-compliant products to improve the triage experience for physicians and patients in 2013:
- HIPAA-compliant texting, and a
- New Nurse Triage App.