Resources and Downloads

Downloads

Brochures

ABOUT US Download Info (pdf)

NURSE TRIAGE ON CALL Download Brochure (pdf)

CALL CENTER SOLUTION Download Brochure (pdf)

OFFICE SOLUTION Download Brochure (pdf)

Protocols

OFFICE HOURS – PEDIATRIC PROTOCOL Download Protocol (pdf)

OFFICE HOURS – ADULT Download Protocol (pdf)

AFTER HOURS – PEDIATRIATIC Download Protocol (pdf)

AFTER HOURS – ADULT Download Protocol (pdf)

Newsletters

TL Solution News Summer 2012 Download Newsletter (pdf)

TL Solution News Fall 2011 Download Newsletter (pdf)

TL Solution News Summer 2011 (First Edition) Download Newsletter (pdf)

Magazine Features

AnswerStat Magazine, Oct-Nov 2012 Issue Cover and Feature Stories
Download Magazine (pdf)

 
Call center and triage resources

Schmitt-Thompson Clinical Content (STCC) – The leading source of telephone triage protocols and symptom decision support information in North America.

Nurse Triage On Call – Outsourced nurse triage services.

Physician Referral and Telephone Triage Times – A publication for physician referral, health information and telephone nursing professionals. 

Self Care Decisions – Decision support care guidelines.

Telephone Triage Consulting

National Organizations

American Academy of Pediatrics

American Academy of Family Physicians

American College of Obstetricians and Gynecologists

American Medical Association

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