Jacksonville, FL (May 8, 2013): TriageLogic, a leader in telephone nurse triage services and software, is pleased to announce a new name for its software designed specifically for office use: myTriageChecklist™. This change is part of a larger rebranding effort to emphasize the company’s commitment to providing quality telephone triage products for private offices. “Patients need to receive the same high quality of care regardless of the person that they speak to. myTriageChecklist ensures consistency of care.” says Chief Executive Officer, Ravi Raheja, MD.
myTriageChecklist™ provides a convenient and reliable, web-based solution for offices looking to increase their quality of patient care. Using Schmitt-Thompson protocols, the gold standard for telephone triage, myTriageChecklist™ helps ensure that nurses ask the right questions and direct patients to the appropriate level of care with each call. Additionally, the software works with existing Electronic Medical Records systems, is HIPAA compliant, and can be accessed directly from the Internet without additional software. “The software helps decrease risk for patients and for providers because it ensures that all calls are documented and standardized with the highest quality of protocols available,” says Charu Raheja, PhD finance and Chair of TriageLogic.
(originally called Office Solution Software™).
As healthcare practices continue to strive for increased efficiency and cost-effectiveness, myTriageChecklist™ offers a convenient solution. By streamlining how nurses answer calls, the software helps reduce healthcare costs by providing a consistent flow of protocols to ensure patients are properly informed on how best to address their health needs. These procedures have been shown to decrease the number of unnecessary office visits, while ensuring that patients needing medical attention are properly directed. “As a physician, I know that my patients are better served when nurses give the same consistent, standardized high quality response to every patient that calls the office,” said an attending Pediatrician at Princeton Nassau Pediatrics, and a user of TriageLogic’s myTriageChecklist™.
Checklists, such as those provided by myTriageChecklist™, are becoming an increasingly necessary tool to ensure quality amidst advancing requirements and complexities. “Modern medical care is a good example of how professional fields of expertise have developed in recent years with the coming of the information revolution. Everyone is getting so busy in their respective areas of expertise some basic and preventable patients deaths are occurring. Good checklists get the routine and obvious tasks out of your mind so you can instead focus on the hard stuff.” (Gawand, A. The Checklist Manifesto.)
Additional highlights of TriageLogic’s myTriageChecklist™ include:
- Web-based, no software
- Easy to learn and use
- Works with paper charts or EMR
- Documents every call
- Secure integration engine available
- Competitive pricing