PhoneRN Training Modules

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You have reached this page because you are a staff of TriageLogic or PhoneRN. These files are solely for TriageLogic and PhoneRN nurse staff only and should not be shared with non-company staff.

Please read TERMS OF USE before accessing the files.

Welcome to PhoneRN

Are You HIPAA Safe?

Call Flow and Scripting

Customer Service

Dealing with the Difficult Caller

Examples of Good Documentation

HIPAA Compliance in Phone Triage
How to Use TriageLogic Software How to Use TriageLogic Software
Risk Management View in a new window
Standards of Documentation View in new window
Triage Call Requirements View in new window
Triage Protocols View in new window
TriageLogic User Manual View in new window
Triaging Multispecialty Groups View in new window
What Protocol Would You Choose? View in new window