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How Does Nurse Triage Work?
Unexpected illnesses can arise at anytime. It can be particularly challenging when illness strikes at night, while most clinics are closed. Patients find it difficult to decide whether or not their symptoms warrant immediate medical attention. Nurse Triage helps patients by assessing the severity of their condition using symptom-based protocols and determining the next appropriate action. Often times, their condition allows the patient to utilize home care until they can visit their primary care physician. Nurse Triage benefits both patients and healthcare by preventing unnecessary Emergency Room visits and providing better communication between patient and physician.
How Does a Nurse Triage, actually work? Watch the video to see these 5 steps in action:
1. Patient calls
2. Caller explains medical history and symptoms
3. Nurse assesses symptoms and selects protocol
4. Nurse documents the call
5. Nurse sends report to M.D. via fax or directly through EMR