by Charu Raheja, PhD
Making a Difference for Patients, Care Givers and our Communities.
I am so excited to be finishing the summer months when we plan for the fall and winter ahead. Though summer is a good time to relax and have fun, there has been no shortage of changes and growth here at TriageLogic.
Recently we announced our new patient program called MyNurseTriage to improve the patient ability to access a nurse and to save on answering service costs to providers. With this new service, patients will be able to contact a nurse directly through our website or upcoming mobile app 24/7 and bypass the answering service. We believe this is a step forward to improving the health of communities overall while improving patient satisfaction. In a digital age, websites and apps are the future of telephone nurse triage.
Secondly, in addition to improving patient access to nurses, we also want to assist you in triaging your patients effectively in your offices during office hours. Be sure to check out our Nurse Learning Center where nurses can receive free videos and courses on telephone triage. We are constantly adding new materials and blogs and we will soon allow nurses to receive certification upon completion of the material. On a personal note, I have been chosen to serve on the board of Community Health Charities, a group which has been partnering with private and public sector businesses to help them create healthier, happier, and more engaged employees and raise money for healthcare charities. As a company we have been donating both our time and financial resources to help improve community health. We believe that we are privileged to be a part of the prestigious community of people fighting for a healthier tomorrow.
So many things are happening here at TriageLogic and we are excited to share our expertise and care to improve patient and community health; we will continue to strive to reach the highest standard in healthcare. We look forward to what opportunities lay ahead and providing updates on changes and growth at TriageLogic. In the meantime, please feel free to contact me with any ideas, concerns, or suggestions on how we can provide you with the best tools and services to serve your patients and your community.
Charu Raheja, PhD