Tips for Triage Nurses to Manage Difficult Callers
Often times, patients calling a triage nurse are worried, tired and overwhelmed. This can create a situation where callers are difficult to triage. This article presents tips for nurses to…
First Lesson on Triage Liability: Risk Reduction with Pediatric Triage
Introducing the first lesson in the latest course from TriageLogic’s Learning Center, Risks in Telephone Triage. Throughout this course, we will examine the various risks that providers need to consider when…
Transforming a Nurse into a Triage Nurse
By Marci Lawing, RN Nursing Director We have previously written about the basic qualities required to be a good telephone triage nurse (see article). Once those qualities exist, the nurse…
Care News Summer – Fall 2018
Care News Summer Fall 2018 is Here! Care News is TriageLogic’s semi-annual publication highlighting articles on triage software, best practices in nurse triage, new trends in healthcare, and recent developments…
TriageLogic’s Learning Center for Triage Nurses has a New Home
TriageLogic’s Learning Center has become a vital tool for many triage nurses. This free resource provides educational material for telephone nurses and features a variety of learning material including videos, articles,…
Tips for Successful Patient Triage Calls
Triaging patients over the phone is challenging because nurses have limited information available to them. Telephone triage nurses are not able to use touch or visual cues. These nurses have…
Care News Winter – Spring 2018
Care News Winter-Spring 2018 is Here! Care News is TriageLogic’s semi-annual publication highlighting articles on triage software, best practices in nurse triage, new trends in healthcare, and recent developments in…
Risks in Telephone Triage Care: A New Learning Center Course
Risks in Telephone Triage Care: A New Learning Center Course Introducing the next course in TriageLogic’s Learning Center, Risks in Telephone Triage. This course will examine the various risks that…
Learning Center Course 3 Part 4: Case of a Child with an Acute Cough
Learning Center Course 3 Part 4: Case of a Child with an Acute Cough Just as with our other case studies on baby Laura, Juan, and Paula, this course focuses…
Triaging Heart Attack
Triaging Heart Attacks Over the Phone By Marci Lawing, RN BSN For triage nurses, evaluating patients over the phone who may be having a heart attack can be challenging. Not…
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