Patient Calls to Nurse Triage During COVID-19

The COVID-19 pandemic has increased telemedicine visits as patients and doctors try to stop the spread of infection. The CDC reports that telemedicine visits increased by more than 50% during the first months of the pandemic. Triage nurses can work closely with doctors to provide a safe and effective way to direct patients to the appropriate level of care and help save lives.

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TriageLogic® Announces Release of Comprehensive Data on Remote Nurse Triage Calls and Patients During the COVID-19 Pandemic

TriageLogic has collected data from nurse triage call centers and studied how patient behavior and use of telephone nurse triage services may have been affected by the COVID-19 pandemic.

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Can Telephone Nurse Triage Cut Down on Unnecessary ER Visits During COVID-19?

Nurse triage can save money by reducing the need for unnecessary ER visits, which are costly in terms of resources and money. Each ER visit costs about $2000. Unnecessary ER visits also increase strain on healthcare systems, especially during the COVID-19 pandemic when hospitals are already overburdened.

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Does Telephone Nurse Triage Save Lives during COVID-19? A Look at COVID-19 Data from our Nurse Triage Medical Call Center

Nurse triage has the potential to save patient lives. Patients often don’t know what symptoms may be signs of serious medical problems. Using a set of standardized protocols, telephone triage nurses assess patient symptoms and determine which ones are most serious and may need immediate medical attention.

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New Learning Center Course: Remote Patient Monitoring (RPM) – The Costs and Benefits of RPM and How to Implement a Successful Program

Triage Logic has a new triage nurse learning center course available on remote patient monitoring (RPM). The course explores the following: a. What is RPM; b. the benefits of an RPM system to both the patient and the provider; and c. how can doctor offices implement a program with minimum staff time by using both clinical and non-clinical contact centers.

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Data on Nurse Triage During COVID-19

As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.

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Getting to Know TriageLogic’s Medical Director – Dr. Ravi Raheja

Ravi saw that technology could be used to improve medical care and created several systems and platforms to help integrate and coordinate patient care. He has used his medical training and expertise in complex technology to create efficient systems that make quality care consistent and available to more people.

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Providing Consistent Phone Care with myTriageChecklist

MyTriageChecklist helps nurses determine the most appropriate level of care when patients call with symptoms. It is a web-based, safe, and efficient solution for organizations looking to increase their quality of patient care and save on healthcare costs.

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The Advantage of Telephone Triage for Patients Who Need Chronic Care

Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.

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Strategies to Make Your Telemedicine Services Successful

Hospitals, specialty clinics, and other healthcare organizations are expanding telemedicine to provide quality services and generate revenue. With this growth and success in telemedicine, there are many options available for every organization.

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