Blog Central

The Challenges of Triaging Rashes Over the Phone

The Challenges of Triaging Rashes Over the Phone

  The Challenges of Triaging Rashes Over the Phone Though most rashes are harmless, patients and providers would like to be able to diagnose and determine exactly what is causing the rash over the phone. This has become easier as

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How to Make Your Telemedicine Services Successful

How to Make Your Telemedicine Services Successful

  How to Make Your Telemedicine Services Successful Recent studies have shown that hospitals, specialty clinics, and other healthcare organizations are no longer leery of telemedicine and are in fact expanding to provide quality services and generate revenue. With this

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New eBook on Engaging and Communicating with Employees

New eBook on Engaging and Communicating with Employees

New eBook on Engaging and Communicating with Employees A New eBook from TriageLogic’s partner company Continuwell on how to help empower, communicate, and engage your employees with access to company resources Employee engagement and communication is key to any organization

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How Triage Nurses Can Help Patients with Diabetes

How Triage Nurses Can Help Patients with Diabetes

How Triage Nurses Can Help Patients with Diabetes Did you know that 29 million people living in the United States have diabetes?  The Center for Disease Control (CDC) reports that every five minutes two people die of diabetes-related causes and

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TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce

TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce

TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce JACKSONVILLE, FL (November 03, 2017) TriageLogic©, in partnership with Silverline, is excited to introduce a Salesforce integrated version of their nurse triage module at Dreamforce 2017. With MyTriageChecklist© for

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Managing Patient Calls During the Holidays

Managing Patient Calls During the Holidays

Managing Patient Calls During the Holidays The beginning of the 2017 holiday season is here and many practices are evaluating how they will be managing patient calls during the holidays. Fall can be a busy time for your practice, with

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Risks in Telephone Triage Care: A New Learning Center Course

Risks in Telephone Triage Care: A New Learning Center Course

Risks in Telephone Triage Care: A New Learning Center Course Introducing the next course in TriageLogic’s Learning Center, Risks in Telephone Triage. This course will examine the various risks that providers need to consider when triage nurses evaluate patients over

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Case Study: Nurse Triage Assisting Patients with Medical Devices

Case Study: Nurse Triage Assisting Patients with Medical Devices

 Case Study: Nurse Triage Assisting Patients with Medical Devices Another Potential Life-Saving Incident. In today’s world, healthcare is fragmented and while technology is improving care, it is also increasing the complexity of maintaining and using medical devices. In addition, as

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Preparing Your Practice for the 2017 Influenza Season

Preparing Your Practice for the 2017 Influenza Season

 Preparing Your Practice for the 2017 Influenza Season   Cases of influenza and patients with flu symptoms are already being reported across the U.S. It is time to prepare your office staff and patients for the prevention and treatment of

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How Telephone Triage Nurses Handle Patient Emergencies

How Telephone Triage Nurses Handle Patient Emergencies

 How Telephone Triage Nurses Handle Patient Emergencies There are many reasons why patients call a nurse triage service. Some call for advice on what to do for acute symptoms, such as mild diarrhea, vomiting, or how to soothe their child

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Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions

Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions

 Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions Telephone nurse triage plays a critical role in making sure that patients are given the correct level of care when they call. This

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Tips for Effective Telephone Triage Nurse Introductions

Tips for Effective Telephone Triage Nurse Introductions

 Tips for Effective Telephone Triage Nurse Introductions Telephone triage nurses require a different set of skills than traditional nursing positions. All of their interaction with the patient will happen over the phone.  As a result, their initial greeting will set

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The Role of Nurse Triage in Providing Emotional and Life Support to Callers

The Role of Nurse Triage in Providing Emotional and Life Support to Callers

 The Role of Nurse Triage in Providing Emotional and Life Support to Callers     When most people think about what a triage nurse does, they think of worried mothers calling about their babies, elderly patients calling about ailments, and

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How Daytime Protocols Help Improve Patient Call Outcomes

How Daytime Protocols Help Improve Patient Call Outcomes

 How Daytime Protocols Help Improve Patient Call Outcomes Every patient interaction starts with a phone call. Often times, patients call their doctor’s office to ask if their symptoms require them to come in. How does your practice ensure that the

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Reduce Unnecessary ER Visits with Telephone Triage

Reduce Unnecessary ER Visits with Telephone Triage

 Reduce Unnecessary ER Visits with Telephone Triage Over the years, telemedicine has been gaining acceptance as a means of lowering healthcare costs and decreasing the unnecessary use of the ER.  Telephone nurse triage has become part of the telemedicine solution.

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